• Wrong Transfers 
  • Loss of mobile phone connected to NMB Mobile services. 
  • Failed transactions
  • PIN related issues 
  • Suspicious sms alerts

Call toll-free 0800 002 002 or call your mobile operator to block the transaction.


  • How do I change NMB Mobile PIN?

Dial *150*66#, enter your current PIN, select 'Other Services' then follow instructions.


  • How can I check my balance via NMB mobile?

Dial *150*66#, enter your PIN and then select 'Balance Inquiry'.